Sony Ericsson Satio pulled by two largest UK retailers

All I don’t want for Christmas

Sony Ericsson Satio Carphone Warehouse and Phones 4U stores have suspend all sales of the Sony Ericsson Satio, in response to critically high customer returns and complains. Both chains will offer alternative phones to unhappy customers, living up to their responsibilities under the Sale of Goods Act. Goods must be fit for purpose and it is the seller, not the manufacturer who has to sort it out.

Sony Ericsson’s senior marketing manager Richard Dorman has confirmed the bug and announced SE hope to have a fix available by Christmas. Verity Burns, a technology journalist with gadget magazine Stuff was quoted by the BBC as thinking the problem lies with how the Sony Ericsson user interface interacts with the Symbian operating system on the phone. "The phone seems to be turning itself off when people access certain applications but not everyone will be affected. Vodafone and Orange run their own interfaces and don’t seem to have the issue."

Like to know more? BBC report here