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Research In Motion offers compensation for service outage

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BlackBerry servers suffer outage

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With email and messaging affected 

* UPDATED *

Canadian handset maker Research In Motion has been experience issues with it servers, which has affected BlackBerry handsets all across Europe.

RIM CIO publically apologises for the recent service outage of the BlackBerry services

one-mobile-ring-rim-logoIn a letter to all their customers

Canadian mobile phone maker Research In Motion’s Chief Information Officer has publically issued a statement over the outage of their services, which has resulted in the loss of email, web browsing and BlackBerry messaging.

Research In Motion exclusively talks to One Mobile Ring about the reasons for the BlackBerry service outage and when it will be resumed

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Exclusive

One Mobile Ring has had an exclusive interview with Anthony Payne, Research In Motion’s Director of Platform Marketing at London’s BlackBerry Innovation Forum, in order to get to the bottom of their service outage since Monday which has affected the whole of EMEA.

UK Manager Director of Research In Motion apologises for network outage

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Exclusive

Canadian mobile phone maker Research In Motion‘s UK Managing Director Stephen Bates has taken to the stage at London’s third BlackBerry Innovation Forum with One Mobil Ring in attendance, to apologise for their network outage that has resulted in intermittent loss of service for two days throughout EMEA.

Monthly Newsletter – October

The month started with One Mobile Ring reporting the Sony Ericsson Xperia arc S mobile phone is now available on Vodafone, the new BlackBerry Torch 9810 handset is free on Three and Carphone Warehouse announced a combined contract for tablets and mobile phones. Vodafone offered three months of unlimited data with a new mobile phone and Samsung launched a new Galaxy Android Honeycomb Tablet. We published a hands-on walkthrough and unboxing in pictures of the Huawei Blaze mobile phone, with a hands-on walkthrough in pictures and video of the Nokia 700 handset.

Weekly Newsletter – 22nd October

The week started with Google updating translate for Android, with 14 different languages, news reached One Mobile Ring that one in six mobile phones in Britain is contaminated with faecal matter. The iPhone 4S got taken completely apart and analysed, Nokia launched the affordable 603 mobile phone with NFC and a range of colourful backs. O2 began trialling VoIP technology, whilst Research In Motion offered compensation for their service outage. We published a feature on all the Apple iPhone 4S, with all the mobile networks’ costs compiled in an easy to read table, for the whole contract duration and four million iPhone 4S were sold in first weekend.

What could Research In Motion do to stop the BlackBerry blackout happening again?

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FEATURE

One Mobile Ring is turning its attention to Research In Motion and the recent outage of their BlackBerry services. This resulted in BlackBerry mobile phones in Europe, Middle East, Africa, India, parts of South America being without email, web browsing abilities and BlackBerry messenger, for the best part of a week.

Weekly Newsletter – 15th October

The week began with One Mobile Ring publishing a hands-on walkthrough and the unboxing pictures of the Sony Ericsson Xperia ray, along with a piece about that there will soon be more mobile phones than people on the planet. Three is to sell the Dr Dre Beats HTC Sensation XL mobile phone, where Everything Everywhere and BT start the first 4G UK trial. OMR published an Initial Thoughts review of the BlackBerry Torch 9810, the Sony Ericsson Xperia arc S became available from Three for £25 a month, where Orange and T-Mobile customers are to get 3G roaming between their networks.

Weekly Review – 20th May

The week began with One Mobile Ring reporting the Samsung Galaxy S II has hits 3 million sales, the Carphone Warehouse has taken stock of the HTC Flyer and the LG Optimus Pad. Google also released the Chromebook data plan and we published unboxing images of the INQ Cloud Touch mobile phone.