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Smartphone touchscreen share

Touchy Feely

High-tech industry pundit Canalys reports that more than half of all smartphone shipments during the last quarter of 2009 featured touchscreens. According to its figures, for the first time ever 55% of the devices worldwide were touch-powered. It also reports that 43% had keyboards (another record). By supplying separate figures and from observation, it’s clear there must be a hefty cross-over of devices that feature both - my preferred style.

They provided a couple of interesting tables, that are easy to pop into blog posts. How kind!

Canalys TS market share 0809The first table gives a breakdown for the touchscreen phones in question, and who made them.

No surprise that Apple is at the top (with two models of iPhone), but look at Nokia, increasing sales more than 40 times with the top-selling 5800 and N97 models contributing to the figure.

20% of the smartphone share is allocated to ‘others’, each with less than Samsung’s 6.4%. This shows you how many names are involved in the market. LG and Palm for example, but new players like Garmin-Asus, Acer, and Huawei will all be pushing product to the masses.

Further research by Canalys on the future demands of 4000 consumers revealed 60% wanting touch to feature on their next device. We can expect the 2010 Q2 and onwards phone portfolios of all the big telco’s to be well stocked with touchscreens.

Canalys smartphone OS market share 0809Our second table shows market position and growth among available operating systems.

Symbian remains at the top, losing a little market share but still growing in real terms and still almost shipping as many units as the rest, combined.

Google showed the largest growth, set to continue as manufactures rack up announcements of Android phones for 2010.

The only drop in share fell to Microsoft as Windows Mobile lost out in popularity. A situation the Microsoft team at Redmond will hope to reverse for 2011 as Windows Phone 7 series smartphones become available. It’s going to be a tough 2010 though, with WinMo 6.5 looking less and less glamorous as consumer interest in the new version builds.

It would be very interesting to see the share of touchscreen-only phones, a choice I think that is much more divisive. Give me touchscreen, but give me a physical QWERTY keyboard too.

Like to know more? press release here

The smartphone is for games

And 10% more Apple apps in a month

MillenialMedia chart

Millennial Media publish its October SMART report revealing lots of interesting facts. Apple topped 100,000 applications last month and growth doesn’t seem to be slowing.

The chart I’ve borrowed from the report shows total applications for the three main suppliers, broken down by type. You can see that for everybody, games dominate the available content.

In just over a year since the launch of Android Market, 13,000 apps compares favourably to just 3,100 available with BlackBerry App World. App World has been around six months longer so you can see why new development tools from RIM were announced last week.

It’s claimed that 90% of iPhone and iPod Touch owners have bought something from Apple’s App Store, with £2.99 ($4.99) believed to be the sweet spot for customers to make impulse purchases. £2.99 can now buy you a beer, a burger or a download.

Anyone for a Smartphone?

Who’d want a stupid one?

SImon_in_charging_station

There is no official definition of a Smartphone, so in a world flooded with choices we’re not helping consumers by using the name in association with any old tat. It’s becoming a meaningless buzz word you expect to see in propositions or briefing documents and customers will hear it repeated by sales agents or see it bullet pointed amongst the many other features of a phone. Have you ever see a makeup advert? Have you any idea what pro-retinol hydrating nanocapsules are? But they must be good to get a mention, right?

There’s no shame in upselling a product, that’s something we should all be doing. But to do it well we need to explain our terms and add real value and support to a customers buying decision.

The very first Smartphone (on the right!) was made by IBM in the early 1990’s. Beyond voice calls, it added a calculator, calendar, address book, world clock, email, fax and some games to the world of the mobile. At the time this was an amazing blending of the computing and wireless worlds. Now it sounds like the functions of the most basic model you can get on prepay for £30.

Smart phone gaggle

 

I would expect a current Smartphone to be powered by a recognised, branded operating system. Symbian, iPhone Os, Windows Mobile, Palm, and Android leap to mind. I want a big bright screen, the ability to type quickly and the fastest data services my network can offer me.

To sell with conviction I want to be able to explain to customers how the device I’m recommending will allow them to organise their life, plan ahead, share information and keep up to date with friends. How it will entertain them, allow them to play music anywhere, let them download applications or games and take videos they can post online.

Once a customer is interested I can borrow the power of other brands to flavour and entice – facebook, twitter, Co-Pilot, MS Office, Gmail, Google Earth or whatever I’ve learned will be of interest to my customer.

Having rich conversations like these, you could be confident of recommending a phone that was truly smart. Plus you’d have built real rapport and go into the next conversation with a feeling of a job well done.

Nokia N97 Review

The all-rounder

med_nokin97 Friends will know I’ll be immediately drawn to the QWERTY slider and touch screen combo that the N97 presents on first look. One blink later though, and I’m startled at only having three rows of 11 keys. What’s this going to be like to type on? Turns out to be ok but the off-set space key on row three is certainly quirky until you get used to it.

Beyond cosmetic reactions, I’m quite impressed with the N97’s statistics. 32GB internal memory sets the phone up as a multimedia and download workhorse. The 5 MP camera with Carl Zeiss optics and autofocus takes nice snaps plus Facebook integration and customisable widgets all make the social networking and online experience smooth and easy.

The N97 was mentioned in just about every category of the recent Mobile Choice consumer awards. But it didn’t quite win anything. The networks need to cut the price to catapult the N97 into being a real bargain.

Nokia fan? Then snap it up. If you want a specific application to be perfect then hunt elsewhere. If you want a solid contender for just about everything then this one will do the job.

Update! An update and patch has been released via Nokia’s web site to offer a host of improvements and fixes. A mini version of the N97 is also due in Q4 2009 so expect the original to become better value soon.